Terms of service

Terms and Conditions of Use

General Terms

By accessing this website or placing an order, you agree to these Terms and Conditions. These Terms apply to all visitors, customers, purchasers, and other users of the website.

We reserve the right to refuse service, restrict access, cancel transactions, or close accounts when reasonably necessary to protect our customers, business, payment systems, or legal rights.

Permitted Use

The website may be used only for lawful purposes. You agree not to engage in conduct that could damage, overload, disable, or compromise the website or interfere with another user’s access.

Unauthorized use includes fraudulent orders, payment abuse, false refund claims, chargeback abuse, data scraping, account impersonation, unauthorized resale, and attempts to bypass security or purchasing restrictions.

Product Presentation

Product images are provided for general reference. Reasonable differences may occur in color, texture, packaging, dimensions, labeling, accessories, or minor design details because of screen settings, lighting, manual measurement, supplier updates, or manufacturing batches.

Such minor differences do not constitute a defect when they do not materially affect the product’s intended function, subject to applicable consumer law.

Product Availability

All products are subject to availability. We may discontinue products, limit purchase quantities, change product specifications, or update prices without prior notice.

We do not guarantee that a product viewed or added to a shopping cart will remain available until the order has been accepted and processed.

Order Acceptance

An order confirmation acknowledges receipt of an order but does not necessarily mean the order has been accepted.

We may review, limit, reject, or cancel orders that:

  • Contain incomplete or inaccurate information.

  • Cannot be successfully verified or paid.

  • Appear to involve fraud, resale, or payment abuse.

  • Are affected by inventory, pricing, or technical errors.

  • Cannot be delivered to the supplied address.

  • Violate these Terms or any applicable law.

If a canceled order has already been charged, the appropriate amount will be returned to the original payment method.

Customer Information

Customers are responsible for ensuring that all order information is complete and correct before checkout.

We are not responsible for delivery failures, losses, or additional expenses caused by an incorrect address, missing apartment number, incorrect postal code, unavailable recipient, refusal of delivery, or failure to collect the package.

An address modification cannot be guaranteed after an order has entered processing.

Payments and Fraud Prevention

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Orders may be subject to identity, address, payment, and fraud-prevention checks. We may request additional verification before processing an order.

Providing false payment information or initiating an improper chargeback may result in cancellation of the order, restriction of future purchases, or submission of relevant evidence to payment providers.

Shipping

Shipping and delivery dates are estimates only. Delays caused by carriers, customs authorities, natural events, severe weather, public holidays, supply interruptions, or other events outside our reasonable control do not automatically entitle a customer to compensation.

Risk and ownership of products transfer as determined by applicable law and the selected delivery arrangement.

Customers are responsible for lawful importation and any customs duties, import taxes, brokerage fees, or local charges not collected during checkout.

Returns, Refunds, and Cancellations

Returns and refunds are governed exclusively by our published Return and Refund Policy, subject to mandatory consumer rights.

Customers must contact us before returning any product and must follow the return instructions provided. Unauthorized returns, cash-on-delivery returns, and packages sent to an unapproved address may be refused.

An order cancellation is not guaranteed after processing or fulfillment has begun.

Reviews and Submitted Materials

Any review, image, comment, suggestion, or other material submitted to the website must be truthful, lawful, and based on a genuine experience.

By submitting content, you grant us a worldwide, non-exclusive, royalty-free right to reproduce, edit, publish, translate, and display that content for business and promotional purposes.

We may remove content that contains unlawful material, personal information, spam, misleading statements, threats, or infringement of third-party rights.

Intellectual Property Rights

All website materials—including the design, text, photographs, graphics, videos, product arrangements, logos, and software—are owned by or licensed to us.

No material may be copied, downloaded, republished, modified, sold, or used to create competing commercial content without written permission.

Third-Party Services

Certain website features may rely on third-party providers, including payment processors, analytics services, advertising platforms, shipping carriers, and applications.

We do not control and are not responsible for the independent conduct, availability, security, or terms of these third parties.

Errors and Omissions

The website may occasionally contain typographical errors, inaccuracies, or omissions relating to descriptions, prices, promotions, shipping charges, availability, or other information.

We reserve the right to correct errors, update information, or cancel affected orders at any time. If a paid order is canceled, the appropriate refund will be issued.

Disclaimer of Warranties

To the maximum extent permitted by law, the website and all information made available through it are provided on an “as is” and “as available” basis.

We do not promise that access will always be uninterrupted, timely, secure, or error-free. We do not exclude any guarantee, warranty, or consumer right that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, exemplary, punitive, or consequential losses, including loss of profits, revenue, data, opportunity, or goodwill.

Where liability cannot be excluded, it will be limited to the greatest extent legally permitted. These limitations do not apply where prohibited by applicable consumer protection law.

Indemnification

To the extent permitted by law, you agree to indemnify and hold us harmless against claims, liabilities, damages, losses, and reasonable expenses arising from:

  • Your unlawful or unauthorized use of the website.

  • Your breach of these Terms.

  • Your violation of another party’s rights.

  • Fraudulent, abusive, or misleading activity associated with your order or account.

Events Beyond Our Control

We are not responsible for a delay or failure caused by events beyond our reasonable control, including natural disasters, carrier interruptions, customs delays, labor disputes, government actions, supply shortages, telecommunications failures, or widespread technical outages.

Severability and Waiver

If part of these Terms is found unenforceable, the remaining provisions will remain effective.

A failure to enforce any provision on one occasion does not waive the right to enforce that provision later.

Governing Principles

These Terms are governed by the laws applicable to the operation of the store and the transaction, without removing any mandatory protections available to customers under applicable consumer law.

Updates

We may amend these Terms by publishing an updated version on the website. Changes take effect upon publication unless a different effective date is stated.

Continued use of the website after publication means that you accept the updated Terms.

Contact Us

Questions, concerns, and legal notices regarding these Terms may be submitted through the Contact Us page available on this website.